Why Toronto Tenants Are Leasing Office Space Inside Shopping Malls

Canadian companies paying premium rent in downtown Toronto towers are starting to look elsewhere. And what they’re finding is surprising. Office space inside regional shopping malls across Ontario is delivering lower occupancy costs, better amenities, and stronger employee retention than many traditional Class A buildings.

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From traditional towers and business parks to unconventional environments like malls and adaptive reuse projects, ENCOR helps organizations make location decisions that serve their people, brand, and long-term objectives.

The Problem: Downtown Office Costs Are Rising Again

Office rent in downtown Toronto is climbing back up. Class A vacancy has tightened sharply down to roughly 14.4% in early 2026 from over 18% the year before. Return-to-office mandates and shrinking available inventory hand landlords more pricing power.

For tenants renewing or relocating this year, that means less room to negotiate and rising total occupancy costs, particularly on TMI (the operating costs, taxes, and maintenance charges layered on top of base rent).

A growing number of Ontario companies are responding by looking somewhere landlords and brokers have historically overlooked: regional shopping malls.

Why Shopping Malls Are an Overlooked Office Alternative

Former cinemas, department store floors, and back-of-house zones inside regional malls are being converted into functional, often architecturally interesting office space.

Because this inventory doesnโ€™t compete directly with downtown towers, itโ€™s priced differently. And it comes with a built-in amenity base that most office parks canโ€™t match.

Lower TMIs, Real Savings

Downtown Class A TMI commonly runs C$20โ€“$35 per square foot; suburban and mall-adjacent space typically runs C$12โ€“$20. On a mid-size lease, that gap compounds into a meaningful reduction in total occupancy cost–without the tenant giving up quality of space. (Exact savings depend on the specific property and lease structure)

Amenities and Employee Experience, Built In

Food courts, pharmacies, fitness options, transit access, and everyday errands are steps away rather than a lunchtime commute. For employers competing on flexibility and quality of life to bring people back to the office, that proximity is a tangible perk.

The Retention Case

Daily friction of commute times, lack of nearby services, and an isolating office environment is a quiet but real driver of attrition. Mall-based office locations remove several of those friction points at once, placing retention as one of the more persuasive arguments for this strategy.

Is Mall Office Space Right for Your Company?

This approach tends to make the most sense for organizations that:

  • Are renewing a downtown lease in the next 12โ€“18 months and want a credible comparison point in negotiations
  • Care about employee experience and retention as much as headline rent
  • Are open to a location outside the traditional financial district, provided transit access is strong

ENCOR Advisors specializes in strategic commercial real estate advisory for growing enterprises seeking operational efficiency, competitive advantage, and alignment with evolving market opportunities.

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About the author

Hey there ๐Ÿ‘‹ I'm Mark Petznick, an Executive Vice President and a Founding Partner at ENCOR Advisors. My focus is creating strategies to reduce risk and occupancy costs within leases while creating flexibility. With 23 years of global corporate real estate (CRE) experience, I strictly advocate for office and industrial tenants.If there is anything ENCOR can help with, please reach out to me at ๐Ÿ‘‰ mpetznick@encoradvisors.com ๐Ÿ‘ˆ or feel free to connect on LinkedIn